Avoriaz
2,300m altitude
39
hrs / week
€1,900/mo
+ Tips
Seasonal
Resort Manager
Nov 2026 – Apr 2027
Monday, Tuesday, Thursday, Friday, Sunday
About the Role
Overview
The Resort Chalet Manager plays a key role in overseeing the overall operations and management of a busy chalet resort. They are responsible for ensuring exceptional guest experiences, maintaining high standards of service, and managing the company resort's accommodation, facilities and staff.
Reporting to :
Overseas Operations Manager.
Key responsibilities:
Developing and implementing strategic plans to enhance guest satisfaction and financial performance
Overseeing the daily operations of the resort, including accommodation, arrivals/departures,linen/ food orders and staff hours.
Managing and training resort staff to deliver exceptional customer service
Conducting chalet visit (& welcome briefs if necessary) & dealing with lift passes
Ensuring compliance with health, safety, and licensing regulations
Maintaining inventory, financial records, budgets and reports
Handling guest feedback and resolving promptly any issues or complaints
Collaborating with marketing team to promote the resort and attract guest.
Implementing and maintaining quality control and service standards
You maybe required to eat in the chalets from time to time
Conducting regular inspections to ensure high levels of cleanliness and maintenance
Developing and fostering a positive working environment for staff
Available for November resort set up and get involved in staff training.
Participating in the recruitment and training of new employees if required.
Staying updated on industry trends and competitor activities
Adhering to and enforcing company policies and procedures
Maybe also required to deal with local hotels that have our guests.
The Resort Chalet Manager plays a key role in overseeing the overall operations and management of a busy chalet resort. They are responsible for ensuring exceptional guest experiences, maintaining high standards of service, and managing the company resort's accommodation, facilities and staff.
Reporting to :
Overseas Operations Manager.
Key responsibilities:
Developing and implementing strategic plans to enhance guest satisfaction and financial performance
Overseeing the daily operations of the resort, including accommodation, arrivals/departures,linen/ food orders and staff hours.
Managing and training resort staff to deliver exceptional customer service
Conducting chalet visit (& welcome briefs if necessary) & dealing with lift passes
Ensuring compliance with health, safety, and licensing regulations
Maintaining inventory, financial records, budgets and reports
Handling guest feedback and resolving promptly any issues or complaints
Collaborating with marketing team to promote the resort and attract guest.
Implementing and maintaining quality control and service standards
You maybe required to eat in the chalets from time to time
Conducting regular inspections to ensure high levels of cleanliness and maintenance
Developing and fostering a positive working environment for staff
Available for November resort set up and get involved in staff training.
Participating in the recruitment and training of new employees if required.
Staying updated on industry trends and competitor activities
Adhering to and enforcing company policies and procedures
Maybe also required to deal with local hotels that have our guests.
Benefits
Accommodation
Couples Accepted
End-of-Season Bonus
Flexible Hours
Lift Pass
Meals
Ski/Snowboard Lessons
Ski/Snowboard Rental
Staff Social Events
Travel Assistance
Uniform
Essential Requirements
Please read these carefully — you'll be asked to confirm you meet each one before applying.
Proven experience in a managerial role within the hospitality industry
Excellent leadership and team management skills,, been responsible for more than 10 staff.
Strong understanding of hospitality operations and industry trends
Outstanding communication and interpersonal abilities
Exceptional organisational and multitasking capabilities
Proficiency in budgeting and financial management
Knowledge of relevant software and computer systems
Ability to remain calm and make quick decisions in high-pressure situations
Demonstrated problem-solving and conflict resolution skills
Understanding of health, safety, and quality regulations
Proven ability to manage costs effectively
Excellent customer service and guest relation skills
Flexibility to work irregular hours and handle emergency situations
Proven host &/or cooking experience
Relevant certifications or training in hospitality management or related areas (catering)
Nice to Have
A bonus, not a must — you can still apply without these.
French Language advantage
For couples second person work as flexi host or maintenance with own dedicated JD and pay structure.